New Voice Recognition InformationVXI Parrot Line

 

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VXI Parrot Line

1. What is a PARROTT?
2. What type of microphone is in the PARROTT? 
Do all PARROTTs use the same type of microphone?
3. What is a VXI PARROTT Translator and what does it do?
4. How do I open my Translator Box?
5. Do you need to add batteries to the Translator?
6. Why can't I just purchase a Translator separately?
7. What is the difference between the PARROTT QD 31 and the QD 35?
8. What is the PARROTT 10? PARROTT 20? How do they differ from the 10-3 or the ST?
9. Is one PARROTT headset different than another?
10. Why are they more expensive than the headsets I see in stores?
11. Will upgrading to a PARROTT headset improve the performance of my voice recognition software?
12. Can I buy a headset like the one I received with my software?
13. Can I return it if it doesn't work?
14. Is there any place I can see the PARROTT?
15. Can I use this with my modem if I buy a splitter?
16. What is a PARROTT Bias Box?
17. My friend told me to buy a Parrott 10-3 with a Bias Box. Now that your products include the Parrott Translator, do I still need the Bias Box?
18. I was told to look for a CTS headset from VXI. Where are they on your site?
19. What is meant by monaural, binaural, and over-the-ear headsets?
20. What is a Parrott Switch 60V?
21. What's a Parrott Connector Cord?
22. How do I make sure that the my microphone is working properly?
23. What is a computer headset?
24. What's the difference between a "computer headset" and a "speech recognition headset"?
25. If I order my headset online, how long will it take to receive it?

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What is a PARROTT?
A VXI PARROTT is a computer headset which contains a high quality noise canceling microphone used for speech recognition. VXI PARROTT is not just one kind of headset, it's actually a whole line of products, created to suit the usability and comfort needs of our customers. One of the most appealing aspects of our VXI PARROTT headsets is that no matter which model you choose, as long as it includes the VXI PARROTT Translator or the VXI PARROTT Switch 60V, it is compatible with all PC, Laptop and Palmtop soundcards.
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What type of microphone is in the PARROTT?
Do all PARROTTs use the same type of microphone?

All VXI PARROTT headsets contain the same high quality noise canceling microphone. This type of microphone is necessary for optimum voice recognition.
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What is a VXI PARROT Translator and what does it do?
A VXI PARROTT Translator makes VXI PARROTT headsets compatible with any PC, laptop or palmtop soundcard, preventing incompatibility, a leading cause of voice recognition failure. By detecting the bias and resistance of the PC and balancing it with the headset's, the VXI PARROTT Translator allows maximum voice recognition accuracy right out of the box. It also improves other crucial voice recognition factors:

  • Flat frequency response band
  • Limiting high frequency output
  • High immunity breath pops
  • Low distortion at all levels


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How Do I Open my Translator Box?
This is a common question.
Please click here for instruction on how to open the translator
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Do you need to add batteries to the Translator?
Adding batteries to the translator will be necessary if your microphone is not working. Basically, adding batteries will "turn on" the microphone. This is typically necessary for customers who have older computers (purchased 2-3 years ago) and for those using laptop computers.
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Why can't I just purchase a Translator separately?
A translator is a product that is hard wired onto the PARROTT headset, therefore it cannot be purchased separately. However, for those needing to use batteries to bias their microphone, the Parrott Bias Box is available.
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What is the difference between the PARROTT QD-31 and the QD-35?
The QD-31 is an over-the-ear headset that we no longer manufacture. The QD-35 is our new over-the-ear headset.
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What is the PARROTT 10? PARROTT 20? How do they differ from the PARROTT 10-3 or the PARROTT ST?
The PARROTT 10 and the PARROTT 20 are both upper halves of the PARROTT QD-10 and the PARROTT QD-20. The PARROTT 10 and PARROTT 20 have a "Quick Disconnect" plug and can fit into a PARROTT Connector Cord (NOTE: if you purchase a PARROTT 10 or a PARROTT 20 please keep in mind that this is only the top half of a QD headset system.) The VXI PARRTT 10-3 and VXI PARROTT ST are "Plug & Play" models that connect directly to your computer's sound card.
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Is one VXI PARROTT headset different than another?
The only differences in the different VXI PARROTT headsets are the features that the headsets offer. For example, the VXI PARROTT 10-3 covers one ear (monaural headset), and the VXI PARROTT ST covers two ears (binaural headset), but they both have the same microphone. Hence, your voice recognition quality would remain the same using either headset, but they offer different comfort features. One person might consider the VXI PARROTT 10-3 enough to suit their needs, while another person may prefer the VXI PARROTT ST because they enjoy listening to CDs on their computer and would like a headset that covers both ears. Both headsets are highly functional for speech recognition.
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Why are they more expensive than the headsets I see in stores?
VXI PARROTT headsets are top of the line speech recognition headsets that include an extremely high quality noise canceling microphone element. This microphone element is a necessity for accurate speech recognition performance. VXI PARROTT headsets are very durable, and can withstand the rigors of everyday use. We also offer a two-year manufacturers warranty on these products.
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Will upgrading to a PARROTT headset improve the performance of my speech recognition software?
Yes. VXI PARROTT headsets found on this website have a higher quality noise-canceling microphone than the low-end microphone that comes with software. Therefore, with a higher quality microphone you will have better accuracy. With better accuracy, you will have improved speech recognition results. As always, if you are not fully satisfied with your VXI products, you may return them within 30 days for a full refund. Please keep in mind that re-training the speech recognition software will be necessary when changing to any new microphone.
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Can I buy a headset like the one I received with my software?
No, we do not sell the headsets that comes bundled with your software individually. However, we offer many higher quality VXI PARROTT headsets for purchase on our website. Unlike the headsets that come with the software, the higher quality VXI PARROTT headsets include a two-year warranty.
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Can I return it if it doesn't work?
Yes, however there can be a 15% restocking fee if it is determined that the product was abused to an unreasonable degree.  All returns must occur within 30 days.
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Is there any place I can see the VXI PARROTT?
The best place to see VXI PARROTT products is right here on our website. Currently our products are not carried in any retail stores, however, we do have several resellers and distributors across the country. As always, you can order via our website secure order form or by calling and speaking to one of our customer service representatives at 800-245-2133 Monday through Friday, 8am to 5:30pm EST.
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Can I use this with my modem if I buy a splitter?
Although our headsets are not tested to work with modems, we have had some customers request this and have had reported back to us that they have been successful. However we cannot guarantee that this will definitely work.
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What is a VXI PARROTT Bias Box?
A VXI PARROTT Bias Box connects your headset to your computer, similar to the VXI PARROTT Translator. The Bias Box makes the headset compatible with most computer sound cards, and it will also improve your dictation, since it provides the optimum voice output. It operates for a minimum of 1 year from two AA batteries, and includes a battery test switch. The Parrott Bias Box was used before the Translator existed. It is a great solution if you have previously purchased a Parrott headset that was not bundled with the Translator. If you have a Translator, you do not need a Bias Box.
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"My friend told me to buy a VXI PARROTT 10-3 with a Bias Box. Now that your products include the PARROTT Translator, do I still need the Bias Box?"
No! The Translator takes the place of the Bias Box and does all that the Bias Box did, AND MORE!  And what's even better is that Parrott Translators are bundled with the headsets so you do not need to purchase anything extra. For your situation, you only need to purchase the "VXI PARROTT 10-3" and you will get exactly what you need!
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"I was told to look for a CTS headset from VXI. Where are they on your site?"
VXI has renamed the CTS Line to the VXI PARROTT Line. You can find all of the headsets you are looking for here in our VXI PARROTT section.
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"What is meant by monaural, binaural, and over-the-ear headsets?"
A monaural headset covers one ear. A binaural headset covers both ears. An over-the-ear headset slips right over one of your ears, and doesn't have a headband.
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"What is a VXI PARROTT Switch 60V?"
The VXI PARROTT Switch 60V connects to your headset, your computer and your telephone. It combines universal compatibility to all soundcards with the ability to alternate seamlessly between telephony and computer speech applications with just the push of a button.  The VXI PARROTT Switch 60V is the only switchbox that allows the user to hear the customer while inputting data into the computer. Contact is never lost. Other features include volume control as well as carbon and electronic phone compatibility.
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"What's a VXI PARROTT Connector Cord?"
The VXI PARROTT Connector Cord is a 10 foot flat cord that has a quick disconnect plug on one end and two 3.5mm stereo plugs on the other end. The standard cord comes with the VXI PARROTT Translator,  however, it is also available without the Translator as well. 
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"How do I make sure that the my microphone is working properly?"
Feel free to contact the technical experts at 21st Century Eloquence at 1-800-245-2133 if you're headset doesn't seem to be working correctly.
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"What is a computer headset?"
A "computer headset" is, quite simply, a headset that can plug into your computer. Headsets can be used with computers for a variety of purposes- from listening to CDs to playing games to full blown speech recognition. It is important to understand that the term "computer headset" is very broad. Certain computer headsets might be great for listening to CDs, but not capable of allowing you to record voice files. This is due to the fact that computer headsets can have a variety of features. Some only have a speaker, so you can hear sounds (such as music) from your computer. Some have a speaker and a microphone, so that your computer can hear sounds from your computer and the computer can also "hear" you. Even within the group of computer headsets that have the same features, there are some that have higher quality components than others.

For example, VXI's PARROTT series of microphones are available with a variety of comfort features, such as one ear, two ear, over the ear, etc., and they all contain the ability to send information by voice to the computer, and hear sounds from the computer. VXI PARROTT microphones were designed specifically for speech recognition so they all contain the same extremely high quality microphone element. Even though VXI calls PARROTT "The Speech Recognition Headset", it can be used for many other computer related purposes such as gaming, Internet telephony, voice e-mail, and video conferencing.
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What is the difference between a "computer headset" and a "speech recognition headset"?
The term "computer headset" is very broad in that it includes any headset that can plug into your computer. A speech recognition headset that is going to give good results must have a high quality noise canceling microphone. All computer headsets do not have noise canceling microphones. 

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If I order my headset online, how long will it take to receive it?
If you order your VXI PARROTT products online, you have several shipping options to choose from for delivery. These choices include overnight delivery, and 2nd day delivery and UPS Ground.
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